Apartment Review for Plainview Apartments - Louisville, KY

Four years ago my daughter and I rented her an apartment at Plainview. She is a college student and travels a lot on school related events. When we rented the apartment Plainview management promised to mail the bill to me by at least the 25th of the month as I would be the party paying the bill. The bill is different every months because it includes utilities. I live 2 hours from Louisville and management was simply effusive in their promises to accomodate me. This worked well for several years until NTS took over management. The bills got later and often did nto come at all. I would have to call and get the amount to make sure it got there by the 3rd of the month. Then, in July the bill did not arrive until the 30th. It was dated the 28th. I paid the bill immediately by my bank's bill payer service. Plainview management called on August 6 claiming that the check had just arrived to them and they were sending it back because there were now late fees of $120.00 and they wouldn't accept without these late fees. I was told that it didn't matter how late they sent the bill to me. It was a "curtesy" that they sent it at all. I reminded them that I lived 2 hours away and my daughter was out of the state, but they said it was my problem. I would have to bring certified funds by tomorrow. My checks have always been good and this just added insult and inconvenience. I couldn't leave work to drive to Louisville, so I had to take off and get a certified check for $140.00 and mail it to Plainview to hopefully cover any fees. So BEWARE, you too will be treated like this after 4 years of faithfully paying your rent. Congratulations NTS, your management stole $140 from me, but they lost you a good tenant at the end of this lease. I wouldn't recommend Plainview or any apartment managed by NTS if it was the last place in Louisville.